Terms and Conditions

Last updated September 30, 2026

Agreement to our legal terms

We are K&D Round's Landscape Service (“Company,” “we,” “us,” “our”).

We operate kdroundslandscape.com, as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

You can contact us by email at information@kdrounds.com, by phone at 757-857-4277, or by mail to 3478 Westminster Ave., Norfolk, VA 23504.

These Legal Terms are a binding agreement between you, whether personally or on behalf of an entity (“you”), and K&D Round's Landscape Service, concerning your access to and use of the Services. By accessing the Services, you agree that you have read, understood, and agreed to be bound by these Legal Terms. If you do not agree with all of these Legal Terms, you must discontinue use immediately.

These Legal Terms govern the website and our text-message program. Landscape work we perform is governed by the estimate, invoice, or service agreement for that work. If there is a conflict about the work itself, that agreement controls over these website terms.

Supplemental terms posted on the Services are incorporated by reference. We may change these Legal Terms at any time. We will post the new “Last updated” date when we do. Your continued use of the Services after that date is acceptance of the revised terms. We recommend that you print a copy for your records.

Our Privacy Policy explains how we handle personal information.

Table of contents

  1. Our services
  2. Intellectual property rights
  3. User representations
  4. Prohibited activities
  5. User submissions
  6. Services management
  7. Term and termination
  8. Modifications and interruptions
  9. Governing law
  10. Dispute resolution
  11. Corrections
  12. Disclaimer
  13. Limitations of liability
  14. Indemnification
  15. User data
  16. Electronic communications, transactions, and signatures
  17. SMS text messaging
  18. Landscape work, photos, and property access
  19. Miscellaneous
  20. Contact us

1. Our services

The information on the Services is for general information about our landscape services in Hampton Roads. It is not a promise that a particular service, price, or date is available. People who access the Services from other locations do so on their own initiative and are responsible for compliance with local laws.

Submitting a form or exchanging text messages asks us to contact you. It does not by itself create a contract for landscape work.

2. Intellectual property rights

We own or license all intellectual property rights in the Services, including source code, databases, software, website design, text, photographs, and graphics (the “Content”), and the trademarks, service marks, and logos in the Services (the “Marks”).

The Content and Marks are provided “AS IS” for your personal use, or for your internal business purpose of evaluating or requesting our services.

Subject to these Legal Terms, including the prohibited activities below, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download or print a copy of Content you have properly accessed, solely for that personal or internal business purpose.

Except as this section allows, no part of the Services and no Content or Marks may be copied, reproduced, republished, uploaded, publicly displayed, transmitted, distributed, sold, or exploited for any commercial purpose without our prior written permission.

If you want to use the Services, Content, or Marks in any other way, email information@kdrounds.com. If we grant permission, you must identify us as the owner or licensor and keep any copyright or proprietary notice visible.

We reserve all rights not expressly granted. A breach of this section is a material breach, and your right to use the Services ends immediately.

Photos we take of work we perform are our Content. You may ask us to remove a photo of your property, as described in the Privacy Policy.

3. User representations

By using the Services, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction where you reside, or you are using the Services only to request information and a parent or guardian is responsible for the account; (3) you will not access the Services through a bot, script, or other automated means; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your use of the Services will not violate any applicable law or regulation.

If you provide information that is untrue, inaccurate, not current, or incomplete, we may refuse the request and refuse any current or future use of the Services.

If you opt in to text messages, you also represent that you are allowed to enroll that mobile number, as described in the SMS section.

4. Prohibited activities

You may not access or use the Services for any purpose other than the purpose for which we make them available. You agree not to:

  • Systematically retrieve data or content from the Services to build a collection, compilation, database, or directory without our written permission.
  • Trick, defraud, or mislead us, or attempt to learn sensitive information such as passwords or access codes.
  • Circumvent or interfere with security features of the Services, including the form security check.
  • Use any information from the Services to harass, abuse, or harm another person.
  • Submit false requests or misuse our contact forms.
  • Use the Services in a manner inconsistent with any applicable law.
  • Frame or mirror the Services without permission.
  • Upload or transmit viruses, spam, or other material that interferes with the Services.
  • Use robots, scrapers, or other automated tools to access the Services, except for ordinary search-engine indexing.
  • Delete a copyright or proprietary notice from any Content.
  • Impersonate another person, or submit a form in someone else’s name without authority.
  • Interfere with or place an undue burden on the Services or the networks connected to them.
  • Harass, annoy, intimidate, or threaten any of our employees or agents.
  • Copy or adapt the Services’ software, or reverse engineer it except as applicable law permits.
  • Collect email addresses or phone numbers from the Services for unsolicited messages.
  • Use the Services or the Content to compete with us.

5. User submissions

The Services do not offer a public forum. You may send us questions, comments, form submissions, photos, and other information (“Submissions”).

You keep ownership of Submissions about your property and your account. You grant us a license to use those Submissions to respond to you, prepare an estimate, perform and document the work, and enforce these Legal Terms. If you send a suggestion or other feedback about the website itself, you agree we may use it for any lawful purpose without compensation to you.

You represent that your Submissions are accurate, that you have the rights needed to send them, and that they are not illegal, harassing, defamatory, obscene, or misleading. You are responsible for your Submissions. Do not send confidential access codes or payment card numbers through a form or a text message.

6. Services management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including reporting to law enforcement; (3) refuse or disable any Submission; (4) remove content that is excessive in size or burdensome to our systems; and (5) otherwise manage the Services to protect our rights and property and to keep the Services working.

7. Term and termination

These Legal Terms remain in effect while you use the Services. We may, in our sole discretion and without notice or liability, deny access to the Services, including by blocking an IP address, for any reason, including a breach of these Legal Terms or of applicable law. We may delete information you submitted, without warning, in our sole discretion, except where we are required to keep it.

Ending your use of the website or the text program does not, by itself, end a landscape service agreement.

8. Modifications and interruptions

We may change, modify, or remove the contents of the Services at any time without notice. We have no obligation to update information on the Services. We will not be liable for any modification, suspension, or discontinuance of the website or the text program.

We cannot guarantee the Services will be available at all times. Hardware, software, carrier networks, or maintenance may cause interruptions, delays, or errors. You agree that we have no liability for any loss or inconvenience caused by your inability to access the Services during downtime. Nothing in these Legal Terms obligates us to maintain the website or to supply corrections or updates.

9. Governing law

These Legal Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules. You and we consent to the exclusive jurisdiction of the state and federal courts located in Norfolk, Virginia, for any dispute arising out of these Legal Terms or the website, except that either party may bring an action for injunctive relief in a court of competent jurisdiction.

10. Dispute resolution

Informal negotiations

To resolve a dispute, controversy, or claim related to these Legal Terms (each a “Dispute”) quickly and at lower cost, the parties agree to try to negotiate any Dispute informally for at least 30 days before filing a lawsuit. Informal negotiations start when one party sends written notice to the other.

No class actions

To the fullest extent permitted by law, Disputes about these Legal Terms will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

Exceptions

The informal-negotiation step does not apply to a claim seeking to enforce intellectual property rights, a claim about theft or unauthorized use, or a claim for injunctive relief.

11. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We may correct any errors, inaccuracies, or omissions and change or update the information at any time, without prior notice. Prices and availability on the website are invitations to ask for an estimate. They are not an offer that you can accept merely by submitting a form.

12. Disclaimer

THE WEBSITE AND TEXT-MESSAGE PROGRAM ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THEM WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND TEXT-MESSAGE PROGRAM, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF CONTENT ON THE WEBSITE OR OF ANY WEBSITE LINKED FROM IT, AND WE ASSUME NO LIABILITY FOR (1) ERRORS OR INACCURACIES OF CONTENT, (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE, (3) ANY UNAUTHORIZED ACCESS TO OUR SERVERS OR TO PERSONAL INFORMATION STORED THERE, (4) ANY INTERRUPTION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS OR VIRUSES TRANSMITTED BY A THIRD PARTY, OR (6) ANY LOSS OR DAMAGE CAUSED BY USE OF CONTENT POSTED OR TRANSMITTED THROUGH THE SERVICES. WE DO NOT WARRANT ANY PRODUCT OR SERVICE ADVERTISED BY A THIRD PARTY THROUGH THE SERVICES.

This disclaimer applies to the website and the text program. Warranties, if any, for landscape work are stated in the estimate or service agreement for that work, and only to the extent they are stated there.

13. Limitations of liability

IN NO EVENT WILL WE OR OUR OWNERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR TEXT-MESSAGE PROGRAM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR LIABILITY FOR ANY CLAIM ARISING OUT OF THE WEBSITE OR THE TEXT-MESSAGE PROGRAM WILL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE CLAIM. THIS CAP DOES NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER VIRGINIA LAW, AND IT DOES NOT LIMIT LIABILITY FOR THE LANDSCAPE WORK ITSELF, WHICH IS GOVERNED BY THE APPLICABLE ESTIMATE OR SERVICE AGREEMENT.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OF CERTAIN DAMAGES. IF THOSE LAWS APPLY TO YOU, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

14. Indemnification

You agree to defend, indemnify, and hold us harmless, including our owners, agents, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of: (1) your use of the website; (2) your breach of these Legal Terms; (3) any breach of your representations; (4) your violation of the rights of a third party; or (5) information you submit about a property or a mobile number that you were not authorized to provide. We may assume the exclusive defense and control of any matter for which you are required to indemnify us, at your expense, and you agree to cooperate with that defense. We will use reasonable efforts to notify you of any such claim.

15. User data

We will maintain certain data that you transmit to the Services for the purpose of operating the Services, as well as data relating to your use of the Services. You are responsible for the accuracy of the information you send. You agree that we have no liability to you for any loss or corruption of data you transmitted to the website, and you waive any right of action against us arising from any such loss or corruption, to the extent permitted by law.

16. Electronic communications, transactions, and signatures

Visiting the Services, sending us emails, and completing online forms are electronic communications. You consent to receive electronic communications, and you agree that agreements, notices, and other communications we provide electronically, by email, and on the Services satisfy any legal requirement that such communication be in writing, to the extent permitted by law. You waive any right to require an original signature solely because a website notice was provided electronically.

This section does not turn a text message into a signed estimate or change order. See the SMS section and the landscape section below.

17. SMS text messaging

If you opt in, K&D Round's Landscape Service may send you text messages about our landscape services.

What we send. Messages may include quote follow-up, appointment windows, crew arrival, weather delays, seasonal reminders (including irrigation, annual flowers, mulch, and maintenance), invoice or payment reminders, service changes, and occasional promotional messages about our services.

How you opt in. You opt in by giving us your mobile number and agreeing to receive texts. That includes checking a consent box on a form, replying to an opt-in message, or agreeing in person or by phone. You represent that you are the subscriber or customary user of the number, or that you are authorized to receive messages about that residential or commercial property. A property manager, spouse, or tenant may opt in only for a number they are allowed to enroll.

Not a condition of purchase. Consent to receive texts is not a condition of buying any goods or services. You may request service without opting in to texts.

Frequency. Message frequency varies.

Rates. Message and data rates may apply.

Opt out and help. Reply STOP to cancel. You will receive one confirmation, and that number will no longer receive texts. Reply START to opt in again. Reply HELP for help, or call 757-857-4277 or email information@kdrounds.com.

Carriers. Compatible with major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. We do not sell or share your mobile number or text consent with third parties for their marketing. See our Privacy Policy for how message content is handled. If a number is reported as wrong, we will stop texting it. One opt-out applies to that number even if other people at the property still want messages.

STOP does not cancel the account. Opting out of texts does not cancel maintenance, irrigation, or any other service, and it does not forgive an invoice. Call us or use the service modification page to change or cancel service.

No contract by text. A text, including “yes,” is not a signed contract, estimate, or change order. Arrival windows and weather messages are estimates, not guaranteed times.

Do not send secrets. Do not text card numbers, gate codes, alarm codes, or passwords. Use a payment link if we send one. Do not reply to that link with a card number.

18. Landscape work, photos, and property access

Estimates. A price on the website or in a message is not final until we confirm it in an estimate or agreement. Site conditions, utilities, access, and material availability can change the scope.

Your property. You agree to tell us about conditions that affect the work when we ask or when you know they matter, including dogs and other animals, locked gates, private irrigation, invisible fencing, septic systems, and private utilities that a public locate would not mark. Put access instructions in a phone call or a secure message we agree on. Do not put gate or alarm codes in a text.

Authority. You represent that you are allowed to request work at the service address, or that the owner or property manager has authorized you to do so.

Photos. We may photograph completed work and display those photos on the website. Contact us if you want a photo of your property removed.

Jobs. Information you give us about employment is used for hiring. It does not sign you up for customer texts.

19. Miscellaneous

These Legal Terms and any policies posted on the Services constitute the entire agreement between you and us about the website and the text program. Our failure to enforce any provision is not a waiver. These Legal Terms operate to the fullest extent permitted by law. We may assign our rights and obligations at any time. We are not liable for any loss, damage, delay, or failure caused by a cause beyond our reasonable control, including weather, utility locating delays, and carrier outages. If any provision is held unlawful or unenforceable, that provision is severed and the rest remains in effect. These Legal Terms do not create a joint venture, partnership, employment, or agency relationship. They will not be construed against us because we drafted them.

20. Contact us

To ask a question about these Legal Terms or the Services, contact us at:

K&D Round's Landscape Service
3478 Westminster Ave.
Norfolk, VA 23504
information@kdrounds.com
757-857-4277